Two Locations: 555 Bank St. - (613) 233-8441 | 1891 Merivale Rd. -(613) 695-2945

Top 10 Questions to Ask Before Hiring a House Painter

Top 10 Questions to Ask Before Hiring a House Painter

Rodrigo Pereira Teixeira |

Hiring a professional painter can make or break your home improvement project. To ensure quality results, avoid delays, and get the most value for your budget, it’s important to ask the right questions. Here are 10 expert-recommended questions every homeowner should ask before signing a painting contract.


1. Are you licensed and insured?

Always ask for proof of liability insurance and, if applicable, licensing. This protects you in case of accidents or damage. Reputable painters will provide documentation upfront.


2. Do you have references or a portfolio of past work?

Request examples of recent work or customer reviews. Seeing the painter’s previous projects helps you gauge their quality and consistency. Need help finding a trusted pro? Use our Painter Order Form to connect with vetted professionals in Ottawa.


3. What’s included in your estimate?

Make sure the quote covers:

  • Surface preparation

  • Priming

  • Paint and materials

  • Number of coats

  • Cleanup

Ask for a detailed, written estimate to avoid hidden costs.


4. What type of paint do you use?

Quality matters. Confirm whether they use high-grade, low-VOC, or eco-friendly products. Randall’s carries a wide paint collection to match any specification, and our team can help guide your painter to the best choices.


5. How do you prepare surfaces before painting?

Prep work is key to a long-lasting finish. Ask if they:

  • Sand or scrape peeling paint

  • Fill holes and cracks

  • Apply primer if needed

You can also review our services to understand proper prep standards.


6. How long will the job take?

Timelines vary depending on the size of the project, weather, and surface condition. Ask for a realistic start and finish date, plus contingency plans in case of delays.


7. Do you offer a warranty or guarantee?

Many professional painters stand behind their work with warranties—often ranging from 1 to 5 years. Be sure to get it in writing.


8. How will my space be protected?

Ask how they protect your home’s interior or landscaping:

  • Drop cloths

  • Plastic sheeting

  • Masking off fixtures or windows

Painters who take these precautions show attention to detail and respect for your property.


9. Will you handle cleanup and disposal?

Confirm whether the painter will:

  • Dispose of leftover paint

  • Remove tape and coverings

  • Clean up tools and trash

A professional should leave your space clean and paint-free (except where it belongs!).


10. Can I contact you during the job if I have concerns?

Clear communication is essential. Make sure you know who to speak with on-site and how often you'll receive updates.


Need Help Finding the Right Painter?

Randall’s makes it easy:


Asking these questions upfront saves time, money, and stress—while setting the stage for a beautiful, lasting paint job.