When it comes to home improvement, paint, and décor, where you shop matters. While big box retailers offer convenience, local businesses like Randalls deliver a level of quality, expertise, and personalized care that larger chains often can't match. So, why should you choose Randalls over a national chain store? Let’s break it down.
1. Personalized Customer Service
At Randalls, you're not just another shopper — you're a valued part of our community. Our team takes the time to understand your project, your style, and your goals. Whether you're tackling a major renovation or refreshing a single room, our expert advice is always tailored to your unique needs.
Need help choosing the right paint finish or colour? Visit our Services page to learn more about our personalized consultations and colour-matching support.
2. Expertise You Can Trust
Our staff aren’t seasonal workers — they’re long-time experts in paint, design, and home improvement. With decades of combined experience, Randalls employees can offer trusted, accurate advice you won’t find from someone just learning the ropes.
And for professional painters or contractors, our Painter Order Form streamlines the process, making sure you get what you need — fast and hassle-free.
3. Curated, High-Quality Products
Unlike big box stores that stock mass-market inventory, Randalls carefully curates our paint and décor collections for quality, durability, and style. We proudly carry Benjamin Moore and other top-tier brands because we know your home deserves the best.
Looking for eco-friendly options or specific finishes for kitchens or bathrooms? We’ve got the selection and advice to help you choose with confidence.
4. Local Means Accountability
As a locally owned and operated business in Ottawa since 1948, our reputation means everything. When you shop at Randalls, you're supporting a team that stands behind our products and services 100%. We’re always here to help if something goes wrong — no call centers, no long holds.
Need help or have a question? Reach out via our Contact Us page.
5. Stronger Community Connections
Supporting local businesses like Randalls keeps money in your community, supports local jobs, and contributes to the vibrant culture of Ottawa. Plus, we collaborate with local designers, contractors, and artists — so when you shop here, you’re helping the whole community thrive.
Choose Better. Choose Local.
Randalls is more than just a paint and décor store — we're your design partner, your go-to experts, and your friendly neighbours. Next time you’re comparing your options, remember: shopping local isn’t just a feel-good choice — it’s often the smarter one too.
Explore our Services, browse our Collections, or get in touch through our Contact Us page to start your next project with confidence.